Welcome to Saigon Basil Restaurant (“we”, “us”, “our”). We value your privacy and are committed to protecting your personal information through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit https://www.saigonbasilrestaurant.com/ (“Website”) or interact with us, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Contact Information

Restaurant Name: Saigon Basil Restaurant
Address: 10665 Melody Drive, Northglenn, CO 80234
Phone: 720-502-3040

2. Information We Collect

We may collect the following types of information:

• Information you provide directly: Name, phone number, address, payment details, reservation information, feedback.
• Information collected automatically: IP address, browser type, operating system, pages visited, cookies, and tracking data.
• Information from third parties: Reservation platforms, delivery partners, payment processors, analytics providers, and social media interactions.

3. How We Use Your Information

• To provide and improve our services (reservations, orders, deliveries).
• To process payments and send confirmations.
• To communicate about your orders, reservations, or inquiries.
• To send updates, promotions, or newsletters (if opted in).
• To personalize your experience and remember preferences.
• To analyze usage and improve website performance.
• To prevent fraud and maintain security.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. Cookies help us recognize returning visitors, save preferences, and analyze site traffic. You can disable cookies in your browser settings, though some site features may not function properly.

5. Sharing Your Information

We may share your information with trusted third parties, including:

• Vendors, service providers, and contractors assisting with our operations.
• Analytics providers to better understand site usage.
• Legal authorities when required by law.
• In connection with a merger, acquisition, or sale of our business.

We do not sell your personal information to unrelated third parties for their marketing purposes.

6. Data Retention

We retain personal information only as long as necessary to fulfill its purpose, comply with laws, resolve disputes, and enforce agreements. Afterward, data will be deleted or anonymized unless required otherwise by law.

7. Your Rights

You may have rights regarding your personal data, such as:

• Accessing the personal information we hold about you.
• Requesting corrections to inaccurate or incomplete information.
• Requesting deletion of your personal data.
• Opting out of marketing communications.
• Limiting or objecting to certain processing activities.

To exercise your rights, please contact us using the details below.

8. Security

We take reasonable steps to protect your information. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute protection.

9. Children

Our services are not directed to children under 13. We do not knowingly collect personal data from children. If we discover that we have done so, we will delete such information promptly.

10. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a new “Effective Date.” Continued use of our Website or services after updates constitutes acceptance of the revised policy.

11. How to Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Phone: 720-502-3040
Address: 10665 Melody Drive, Northglenn, CO 80234